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🏥 Current UX Researcher & Strategist @ Blue Cross Blue Shield North Carolina
🏥 Previous UX Researcher @ DaVita Kidney Care - Physician Solutions
🛀 Previous Human Experience Design Researcher @ Kohler Co.
💻 Master of Human-Computer Interaction @ Institute of Design
📊 Master of Business Administration @ Illinois Institute of Technology
For a full breakdown of my process, please click here.
Every work has a process, and every process has a story. As a researcher, I prioritize making these stories heard through the thorough usage of these processes and frameworks.