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Mixed Methods UX Research & Strategy in Healthcare

🏥 Current UX Researcher & Strategist @ Blue Cross Blue Shield North Carolina

🏥 Previous UX Researcher @ DaVita Kidney Care - Physician Solutions

🛀 Previous Human Experience Design Researcher @ Kohler Co.

💻 Master of Human-Computer Interaction @ Institute of Design

📊 Master of Business Administration @ Illinois Institute of Technology


Process

For a full breakdown of my process, please click here.

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Every work has a process, and every process has a story. As a researcher, I prioritize making these stories heard through the thorough usage of these processes and frameworks.

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