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UX Research and Strategy in Healthcare.

I’m a UX Researcher at DaVita Kidney Care with a diverse background in Research and Product Design.

Having recently graduated from Illinois Institute of Technology with a dual Masters of Design + MBA I am actively working to understand the underlying issues within the American Healthcare system and seeking to improve the way healthcare is delivered to patients, providers, et al. in a human-centered way.

🏥 Currently UX Researcher @ DaVita Kidney Care - Physician Solutions

🏥 Previous Design Researcher & Strategist @ Institute of Healthcare Delivery Design

🛀 Previous Human Experience Design Researcher @ Kohler Co.

💻 Master of Design @ Institute of Design

📊 Master of Business Administration @ Illinois Institute of Technology

Process

For a full breakdown of my process, please click here.

Every designer and researcher have their own approach of solving problems, and so do I. My general process is as it is demonstrated above, it provides a robust structure and efficient workflow, but as we all know, not every problem can be solved through the same approach.

I like to describe my process as interchangeable building blocks. [continue reading]