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UX Research and Strategy in Healthcare.

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I’m a UX Researcher at DaVita Kidney Care with a diverse background in Research and Product Design.

Having recently graduated from Illinois Institute of Technology with a dual Masters of Design + MBA I am actively working to understand the underlying issues within the American Healthcare system and seeking to improve the way healthcare is delivered to patients, providers, et al. in a human-centered way.

šŸ„ Currently UX Researcher @ DaVita Kidney Care - Physician Solutions

šŸ„ Previous Design Researcher & Strategist @ Institute of Healthcare Delivery Design

šŸ›€ Previous Human Experience Design Researcher @ Kohler Co.

šŸ’» Master of Design @ Institute of Design

šŸ“Š Master of Business Administration @ Illinois Institute of Technology


Process

For a full breakdown of my process, please click here.

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Every designer and researcher have their own approach of solving problems, and so do I. My general process is as it is demonstrated above, it provides a robust structure and efficient workflow, but as we all know, not every problem can be solved through the same approach.

I like to describe my process as interchangeable building blocks. [continue reading]