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Every design has a process, and every process has a story. As a designer and researcher, I prioritize making these stories heard through the thorough usage of these processes and frameworks.

<aside> 💬 Design with the user, not just for the user, as I am not the user and the user is not me.

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Every designer has their own unique process, and so do I. My general process is as it is demonstrated below, it provides a robust structure and efficient workflow, but as we all know, not every problem can be solved through the same approach.

Framework credit: Jeanette Fuccella

Initially, I put the most emphasis within the Define stage.

This stage is crucial as it is now when we define the scope of the project- problem framing. This dictates the direction, pace, tools, as well as the study protocols (Research phase) or our team would have to use for the project.

I like to describe my process as interchangeable building blocks

• based on the prompt, stage of the project, or team members, these steps can be interchangeable to create diverse holistic solutions. Doing so will yield different results, but throughout the process we learn more about the real underlying problems and get closer to creating delightful experiences.

A chef needs cooking utensils, a carpenter needs woodworking tools, and a designer needs frameworks and processes. These are a few that I like using:

Ps. Feel free to download and use them too!

Design Thinking

Innovation Thinking & Planning